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Terms of Service

Last updated: April 11, 2026

1. Acceptance of Terms

By accessing or using the Recover My Deposit website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use the service. You must be at least 18 years of age to use this service.

2. Description of Services

Recover My Deposit is operated by Byron Hood as a sole proprietorship. We provide the following services to help renters recover their security deposits:

  • Professional-quality demand letters based on your case details and uploaded documents
  • Small claims court document preparation packages
  • The ability to forward your case information to a licensed attorney via our platform

3. Not Legal Advice

Recover My Deposit is not a law firm and does not provide legal advice. We provide general educational overviews of landlord-tenant law in supported states and prepare documents using templates that have been reviewed by licensed attorneys. This does not constitute legal advice, and no attorney-client relationship is created between you and Recover My Deposit by using the service.

For advice specific to your situation, you should consult a licensed attorney. We can forward your case information to a licensed attorney via our platform. Attorneys connected through our platform may charge their own fees, separate from any fees paid to Recover My Deposit, and will require you to sign their own engagement agreement before representing you. Any attorney-client relationship is solely between you and the attorney.

4. User Accounts and Conduct

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and truthful information when creating cases and using the service.

You agree not to:

  • Submit fraudulent or fabricated case information
  • Abuse, harass, or threaten other users, attorneys, or staff
  • Send spam or unsolicited communications through the platform
  • Attempt to reverse-engineer, scrape, or exploit the service
  • Share harmful, illegal, or objectionable content
  • Use the service for any purpose other than its intended use of recovering security deposits

5. Intellectual Property

All content on this website — including but not limited to text, design, logos, graphics, and software — is the property of Byron Hood / Recover My Deposit and is protected by applicable copyright, trademark, and intellectual property laws.

We retain copyright in all content that we generate on your behalf, including demand letters and court filing documents. You are granted a limited license to reproduce and transmit such content solely for the purpose of communicating with relevant parties in connection with recovering your security deposit.

You retain ownership of all documents and information you upload to the service. By uploading content, you grant us a non-exclusive license to use it for the purposes of generating content to serve your request, storing archival copies, and transmitting it to subprocessors and partners whose handling of your data will comply with our privacy policy.

6. No Guarantee of Results

Every security deposit dispute is different. The outcome of your case depends on your specific facts, your jurisdiction, and your landlord's response. We make no guarantees or warranties regarding the outcome of any dispute. Use of our documents or services does not guarantee recovery of any deposit amount, in whole or in part. Past results do not guarantee future outcomes.

7. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, SERVICE INTERRUPTIONS, ACTIONS OR INACTIONS OF REFERRED ATTORNEYS, OR THE OUTCOME OF ANY LEGAL DISPUTES OR PROCEEDINGS.

8. Changes to Service

We reserve the right to add, modify, or remove features of the service at any time without prior notice. We may also change pricing for new purchases at any time, though existing purchases will be honored at the price originally paid. We are not obligated to maintain any particular feature or service level.

9. Changes to Terms

We may update these Terms of Service at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the service after any changes constitutes your acceptance of the revised terms.

10. Termination

We reserve the right to suspend or terminate your account at our sole discretion, with or without notice, for conduct that we determine violates these terms, is harmful to other users or the service, or is otherwise inappropriate. You may close your account at any time by contacting us.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the service shall be resolved in the state or federal courts located in the State of New York.

12. Email and SMS Notifications

By providing your email address or mobile phone number, you consent to receiving email or SMS notifications from us. Message frequency is up to a few messages per case milestone, plus one-time verification codes on sign-in.

Our SMS program is registered as Recover My Deposit SMS. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for assistance; for customer care, use our contact form. See our Privacy Policy for how we handle phone numbers and delivery metadata.

13. Contact

If you have questions about these Terms of Service, please contact us.